Terms & Services

HLI Hospitality Pvt Ltd

Welcome to HLI Hospitality Pvt Ltd. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Services. Please read them carefully before using our services.

1. Introduction

HLI Hospitality Pvt Ltd specializes in the manufacturing and supply of hospital linen, uniforms, and custom embroidery products. These Terms govern your use of our website and services.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

3. Products & Services

  • We offer hospital linen, medical uniforms, and customized embroidery services.

  • All product descriptions, images, and specifications are provided as accurately as possible.

  • Minor variations in color, fabric, or design may occur due to display settings or customization requirements.

4. Pricing & Payments

  • All prices are listed in INR and are subject to change without prior notice.

  • We reserve the right to modify or discontinue products at any time.

  • Payment must be made in full before order processing unless otherwise agreed.

5. Custom Orders

  • Custom embroidery and bulk orders require clear specifications from the customer.

  • Once approved, custom orders cannot be canceled or refunded.

  • Production timelines may vary depending on order complexity.

6. Shipping & Delivery

  • Orders are processed within a specified timeframe after payment confirmation.

  • Delivery timelines may vary based on location and order size.

  • HLI Hospitality Pvt Ltd is not responsible for delays caused by courier services or unforeseen circumstances.

7. Returns & Refunds

  • Returns are accepted only for defective or incorrect products.

  • Claims must be raised within 7 days of delivery.

  • Custom-made or personalized products are not eligible for return or refund.

8. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of HLI Hospitality Pvt Ltd and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

9. User Responsibilities

  • You agree not to misuse the website or engage in fraudulent activities.

  • Any false information provided may result in order cancellation.

10. Limitation of Liability

HLI Hospitality Pvt Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

11. Privacy

Your use of our website is also governed by our Privacy Policy. We are committed to protecting your personal information.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

14. Contact Information

For any questions or concerns regarding these Terms & Services, please contact us:

HLI Hospitality Pvt Ltd
Email:- hlinenindia@gmail.com
Phone:- 9990663193
Address:- B-1/E9, Mohan cooperative Industrial Estate, New Delhi – 110044

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Servic