At HLI Hospitality Pvt. Ltd., we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our products and services. Please read this policy carefully.
If you have any questions or concerns, you may contact us at: hlinenindia@gmail.com
1. Collecting Personal Information
Device Information
When you visit our website, we automatically collect certain information about your device, including:
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IP address
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Browser type
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Operating system
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Pages visited and browsing behavior
This information helps us improve our website performance and user experience.
2. Order Information
When you make a purchase or request services from us, we collect necessary details such as:
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Name
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Shipping address
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Billing address
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Contact information
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Payment details
This information is used to process and fulfil your orders efficiently.
3. Customer Support Information
If you contact our support team, we may collect:
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Your name
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Email address
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Any additional details related to your query
This helps us respond to your requests and provide better assistance.
4. Minors
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has shared information with us, please contact us, and we will promptly remove it.
5. Sharing Personal Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties in the following cases:
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To process orders and deliver services
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To provide customer support
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To comply with legal obligations
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With your consent for specific purposes
6. Behavioural Advertising
We may use your information to show relevant advertisements and offers based on your interests. You can opt out of such marketing by adjusting your browser settings or contacting us directly.
7. Use of Personal Information
We use your information for:
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Fulfilling contractual obligations
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Improving our services and user experience
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Providing customer support
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Complying with legal requirements
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Marketing and promotional activities (with consent)
8. Lawful Basis for Processing
We process your data based on:
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Your consent
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Contractual necessity
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Legal obligations
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Legitimate business interests
9. Data Retention
We retain your personal information only as long as necessary to:
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Fulfil the purposes outlined in this policy
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Comply with legal and regulatory requirements
10. Automated Decision-Making
We do not use automated decision-making or profiling that significantly affects you without your consent.
11. Your Rights
You have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion of your data
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Object to data processing
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Request data transfer
To exercise these rights, please contact us at- hlinenindia@gmail.com
12. GDPR (For EU Users)
If you are located in the European Union, you may have additional rights under the General Data Protection Regulation (GDPR). Please contact us for further details.
13. Cookies
Essential Cookies
We use necessary cookies to ensure proper website functionality, including security and accessibility.
Analytics Cookies
We use cookies to analyze website traffic and improve user experience.
You can disable cookies through your browser settings, but some features may not function properly.
14. Do Not Track
Our website does not respond to “Do Not Track” signals from browsers.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Effective Date” above. We encourage you to review this page periodically.
16. Contact Us
For any questions regarding this Privacy Policy or your personal data, please contact:
HLI Hospitality Pvt. Ltd.
Email: hlinenindia@gmail.com
Thank you for trusting HLI Hospitality Pvt. Ltd.. We value your privacy and are committed to safeguarding your personal information.